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Are the rod sets available for the LM9300?

As of August 24, 2022 for a customer to receive just the LM9300 rodset only customer MUST:

  • Contact SteelCraft Technical Support to trouble shoot issues with the rod set
  • Once deemed defective customer must provide original order number
  • SteelCraft will then process a rod set replacement order and ship it directly to the customer for in-field replacement. All issue/warranty support for SteelCraft doors and rod sets will be done through the SteelCraft Technical Support and Customer Support Team. 

SteelCraft Technical Support: (877) 671-7011 option 2, option 5

[email protected] 

Sales Support: (877) 671- 7011 option 1, option 1

[email protected] 

Please see here for bulletin.

 



For rod set part numbers see the L series service manual

  • 24358830- LM9300 rodset 6' 8" - 8' 0" doors
  • 24457715- LM9300 rodset 4' 0" - 5' 11" doors
  • 24457723- LM9300 rodset 3' 1" - 3' 11" doors 



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