AD-400, AD-200 or AD-250 Lock is frozen and Schlage LED button is blinking green when installing new firmware.
Note: When in a low battery condition the lock may operate but not have sufficient power to communicate with the SUS correctly, including firmware updates. Please check that the battery voltage is more than 5 volts to adequately support the lock updating firmware process.
If the lock has adequate voltage and is still frozen or unresponsive when installing new firmware, perform a Level 1 factory default reset (FDR).
Note: Level 1 factory default reset will delete configurations and settings in the main controller in the lock.
1. Remove the interior side top and battery covers.
2. Remove one battery from the battery pack to disrupt power. Wait 5 to 10 seconds, and press the Schlage button to dissipate all power from the lock.
3. Re-seat the battery and after the lock goes through its start up process, Press and hold the Schlage button.
4. Continue holding the Schlage button, and wait for two beeps to sound and two green blinks of the Schlage button.
5. Release the Schlage button.
6. Press and release the Interior Push Button (IPB) three (3) times within 10 seconds of the beeps and blinks at step 4. One beep will sound and one red blink will occur with each press.
7. The Schlage button will light green for one second and a one-second beep will sound, indicating that the lock has been reset.
( If the IPB button is not pressed 3 times within 10 seconds, two beeps and two red blinks indicate timeout with out doing an FDR. )
8. Replace the interior top and battery covers.
To test the lock with a default PIN code if the lock has a keypad, enter 13579 and #. The Schlage button will blink and the lock will unlock momentarily
9. After resetting the lock, install the most current firmware package file Refer to Tech Web site for latest package file release. www.schlage.com/support
10. Reset any lock settings or configuration options required, and re-program the AD-200 or AD-250 lock with generated program data from Schlage Express or SMS Select, or relink the AD-400 lock to the PIM.
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