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101+ or 390DEL not locking


  • Check power at terminals 1 and 2 (12 or 24V AC/DC ).
  • When lock has power but will not lock check dip switch SW4-7 (Automatic Relock) and ensure it is on.
  • [101+ only] Ensure SW1 the red slide switch is in the correct position for the fire panel normal contact state; right normaly open, left normally closed
  • Ensure terminals 15 and 16 ( Request to exit input ) do not have closed dry contact across them. (needs to be N.O.)

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