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“ Where do I send ProExpress orders ”

Resolution: For solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the RX switch is no longer available. This part was discontinued in 2019. If the older version Chexit RX s...:

Does Von Duprin have a repair department?

Resolution: Von Duprin and Falcon do not offer repair services for any of its exit devices.:

Hollow Metal price estimates

Resolution: Pricing information is not a part of the Knowledge Center data. For all hollow metal price comparisons please e-mail the Steelcraft Estimating Team. For your reference, the e-mail address...:

ProExpress Program Guidelines

Resolution: ProExpress is a 5 day quick shipping program for Falcon, Ives and Glynn-Johnson products, very similar to FastTrack. ProExpress program guidelines are as follows: Produ...:

Order Status

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu ...:

When ordering the ND lock less cylinder will it come with a tailpiece?

Resolution: The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.:

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“ Where do I send ProExpress orders ”

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