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Question
Answer
Can you enroll a user on a biometric HandPunch without a hand placement?
Resolution:
Enrollment of a user without a hand placement (a non-biometric enrollment) significantly reduces the built-in security of a biometric verification. We do not recommend non-biometric enrollment of...:
Does Von Duprin offer a water proof ALK?
Resolution:
Exit alarm ALK devices are not recommended for exterior application. We do not offer water proof exit alarm ALK devices.:
How is the QEL calibrated?
Resolution:
The QELA motor that has shipped since 2015 is self calibrating. Older versions had a calibration button, and these notes would apply: Calibration is an internal process of the QEL device&...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
Does Allegion write specifications and specs?
Resolution:
Allegion does provides professional support to Architects and Design Professionals. For information related to specification development and support, Website for Architects and Desig...: