Schlage Electronics

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Firmware upgrade procedures are detailed in the Schlage Utility Software ( SUS ) user guide.See Appendix B: Device Firmware Update   AD-Series and CO-Series Device Firmware Update .
Update the PIB300-2D firmware to version 2.13.1 or higher to be compatible with Brivo Access Panels
Update the PIM-400-TD2 firmware to version 2.14.2 or higher to be compatible with Brivo Access Panels
Custom Wiring Diagrams When common wiring diagrams do not meet the needs of the job requirements, Allegion offers a service to purchase custom wiring diagrams.  All custom wiring diagrams inc...
Request Form Located Here
Locknetics company supplied electro-magnetic locking devices, electronic smart locks, and electronic security components to access control dealers and lock smiths.  Ingersoll-Rand acquired ...
All extended warranty requests are handled by Allegion Warranty Service Team.  Email Requests to warranty.service.requests@allegion.com.   
Partner Solution:  Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Software House C-Cure 9000 and C-Cure 800/8000 Access Control SystemSee the download cu...
Point to point wiring diagrams, consult with the ACP installation documentation:Software House Controllers:  GCM, iSTAR, iSTAR Classic, iSTAR Pro, iSTAR eX, Edge, apC8x and apC/L Software Hous...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Open Options DNA Fusion access control system.See the download cut sheet at:Solution Sheet Op...
Point to point wiring diagrams, consult with the ACP installation documentation:Open Options DNA Fusion Server with Controllers:  SSP-EP, DController, and PIM400-1501OPEN OPTIONS DNA FUSION NC...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Galaxy Software Access Control System.See the download cut sheet at: Galaxy AD 300 AD 400 acc...
CO-Series locks, AD-Series locks, AD-Series Reader Modules, WPR400, WRI400, WSM400, TK400, CT5000, PIM400, PIM401, PIB300, and PIB301 are warranted for a period of 12 months from the date of instal...
Job Specific Warranty - If job specific warranty letters or certificates are required, please refer to the Allegion Contact Us web page and request the applicable information.NOTES:F...
AD/CO use the same template as the the 993R
Why won't an AD300 or PIM400-485 communicate with the access control panel (ACP), Basic RS-485 cabling requirements?In order to ensure proper communication, verify the following:1. The RS-485 addre...
Communication Range: Up to 200 ft w/ obstructions (normal building construction), up to                   ...
 Hub alignment triangles on outside exterior escutcheon are misalignedSee step 10 or the CO install guideInstall Guide
How do you set the AD-400 or AD-300 Keypad to 4 or 8 bit burst?  How do you set the AD-400 or AD-300 Keypad  to Wiegand output?  How do you set the AD-400 or AD-300 Keypad Output For...
Schlage does not offer electric latch retraction with any mechanical, electrified, or electronic lock. 
Partner Solution: Keri Systems Inc. Integrated Access Control Solution With AD400 Wireless Devices and Doors .net Access Control System.See the download cut sheet at:Keri Systems ACP SolutionI...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired and AD-400 Wireless Devices and RS2 Access It!® Universal.See the download cut sheet at:RS2 Access It! ACP SolutionIn...
Partner solutions: Integrated Access Control Solution with AD-400 Wireless and AD-300 Hardwired Locks and WinDSX Access Control System.See the download cut sheet at:WinDSX ACP solutionIntegrated Ac...
Partner Solution: Wiegand Access Control Solution With AD-400 Wireless Devices and Brivo Systems Access Control System.See the download cut sheet at:Brivo ACP SolutionWiegand Access Contr...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and with Quintron’s IT centric Security Solutions Access Control System.See the download cut shee...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices with CBORD® CS Access Control System.See the download cut sheet at:CBord CS ACP So...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and BadgePass™ Access Manager Access Control System.See the download cut sheet at:Badgepass ...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices with PremiSys by IDenticard Access Control System.See the download cut sheet at:PremiSys By&...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Blackboard Transact Access Control System.See the download cut sheet at:Blackboard ACP&n...
Partner Solution: Wiegand Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Cisco Physical Access Control system.See the download cut sheet at:Cisco ACP SolutionW...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and eAXxess Maxxess Access Control System.See the download cut sheet at:Maxxess ACP Sol...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices IMRON Corporation and IS2000 Access Control System.See the download cut sheet at:IMRON ACP&n...
Partner Solution: Integrated Access Control Solution with AD-400 Wireless and AD-300 Hardwired Locks and GMS Software by PACOM Access Control System.See the download cut sheet at:Pacom ACP&nbs...
The Ct 5000 would require a third party reader capable of reading iclass and decrypting data to provide a wiegand output.The AD series now has an MI/ MIK reader availabe for the more common iClass ...
Will an AD300 work with a Lenel panel?  Currently the AD300 series lock will not directly integrate with the older Lenel panels.  You will need to have a PIB300-2D in order to get it to c...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Locks and Avigilon RedCloud Access Control System.See the download cut sheet at:Avigilon Red Cloud&n...
  The super capacitor powers the AD300 motor to the correct power fail position, secure or unsecure, during a power fail event. When power is restored to an AD300 in the Power Fail secure ...
  Recognize the AD300 when first powered, or when recovering from a power loss, may NOT be fully functional for two minutes until the AD300 super capacitor is fully recharged. During this rec...
  Solution:   LED & Jumper information label for the PIM-485, PIM-TD2, PIB-300-2D and CT-5000
What are the finish and cabinet details on the PS914, PS906, PS904 or PS902 enclosure?Enclosure Details:Grey/baked enamel14" x 12" x 4" (H x W x D)Eight 1⁄2" x  3⁄4" knockoutsNEMA Grade 1Hinge...
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The AD Series wireless family of products are NOT UL plenum rated.     Because the AD Series wireless products contain a 900 MHz radio, they cannot be in a metal box or obstructed b...
Contact you local authorized Allegion Distributor for all Allegion brand logo information.
Please visit the Schlage Residential website (FAQ / Knowledge Center) for all product and Customer Care information.Click on the following to link directly to the Residential Product...
The Schlage CO-220 is standalone classroom lock down solution with remote fob and visual indicator which allows immediate local lock down by simply pushing the button on the remote fob from anywher...
IBF (Black) OLD Old Standard Residential iButton Credential Read Only Chip Can Be Used Across Multiple Sites  Note: Some previous versions of Locknetics or Schlage FOB's could be Dark B...
Can I get Excel spreadsheet data from my Schlage Express Software reports? Yes... in any already generated report from Schlage Express, right click anywhere in the "white space" and Select Expo...
HandKey F-Series Ethernet EN-100 or EN-200 Network Requirements Ethernet Minimum Requirements- A TCP/IP network- CAT 5 cable or better- 10baseT- Static IP address, gateway and subnet addresses (if...
BE-367  Multi-Family iButton Electronic Deadbolt Features and Specifications                    ...
Please contact the Allegion Product Support Team on all questions or inquiries pertaining to hardware finishes warranties. Please send an e-mail to the applicable Product Support team:Closers_TechP...
Locknetics products generally held a 1 year warranty. As a brand locknetics had not existed since the 2007 so all warranties have expired.
UL listings can be searched at UL.com under Online Certifications Directory.
As a security measure, the tamper switch senses if the PIM400-TD2 enclosure cover is open or closed.If the cover is closed, the D3 LED is steady green and extended unlock works, if/when enabled.If ...
Here are the Schlage Express Credential Operational Function Details for use with AD-200, CO-220, CO-200 locks, and CT-5000 controller:  Schlage Card and Fob types of Proximity and Magn...
 Schlage Express and Vanderbilt SMS Select Offline Credential Function Details for: AD-250, AD-200, CO-250, CO-200, CT-5000 (Schlage Express supports: Computer Managed locks: AD-200, CO-200, C...
Legacy Locknetics CT1000, CT500 controller and programming information download; Replaced by CT5000CT1000 Installation Instructions Download Link:http://us.allegion.com/IRSTDocuments1/77085.pdfCT50...
The programming processes for Allegion devices can be both product and features specific.  Some products programming processes are electronic in nature, others are physical in nature. &nbs...
On the current enrollment readers (SUSB89/SSRL89), they do not read the CSN of any smart card including iclass.
A single AD300 can be connected to a 12 VDC or 24 VDC power supply with up to 1000 feet of 18 AWG cable. The power supply must be capable of sourcing a minimum of 250 milliamps.
Two AD300 units can be connected (daisy-chained) to a 12 VDC or 24 VDC power supply with a single 18 AWG cable. However, the power supply must be capable of sourcing a minimum of 500 milliamps, and...
Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and S2 Security NetBox  Access Control System.   See the download cut sheet at: S2 Security NetBox ACP...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and CDVI Access Control System.See the download cut sheet at:Solution Sheet CDVI AD-300 AD-400Int...
Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and Honeywell  Access Control System.See the download cut sheet at:Solution Sheet Honeywell AD 400Integrated A...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Lenel  Access Control System.See the download cut sheet at:Solution Sheet Lenel AD 300 A...
Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and Frontier Matrix  Access Control System.See the download cut sheet at:Solution Sheet Matrix AD 400Integrate...
Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and Mavin Access Control System.See the download cut sheet at:Solution Sheet Mavin AD 400Integrated Access Control ...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Schneider Andover Continuum Access Control System.See the download cut sheet at:Solution Shee...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Sielox Pinnacle Access Control System.See the download cut sheet at:Solution Sheet Sielox AD ...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Vanderbilt SMS Enterprise Access Control System.See the download cut sheet at:Solution Sheet ...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Vanderbilt bright blue Access Control System.See the download cut sheet at:Solution Sheet Van...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Johnson Controls Access Control System.See the download cut sheet at:Solution Sheet Johnson C...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and ISONAS Crystal Matrix and EasyWeb Access Control System.See the download cut sheet at:Solutio...
SFN (Single-frequency network) is a broadcast network where several transmitters simultaneously send the same signal over the same frequency channel and is not applicable to Allegion electronic dev...
Date resets w/o power and then credential is outside of range when lock is programmed by Express with Activation Date for User. Solution is to connect HHD to update Date/Time. To fix the problem De...
All keyswitches are shipped without a cylinder, unless specified in the order as CYL or CYL-KA.                 &nbs...
Governments around the world are focusing on restricting and eliminating the presence of hazardous materials in products and packaging from the environment to improve the sustainability of our plan...
For information on the American Iron and Steel requirements, please contact material.declaration@allegion.com.
See the below attachmentsEarly  HHD:  BM-150RNew   HHD:  BM170
As of March 25, 2015LD SAR Less Cylinder, Sargent (10L + 11L), 6 Pin KIL JD SAR Less Cylinder, Sargent 6300, 6 Pin FSIC JD CO6 Less Cylinder, Corbin 8000, 6 Pin FSIC JD C07 Less...
Although Schlage recommends using mild soap and water for cleaning the finishes on locks, a list of common hospital cleaning agents and their possible effects on anti-mocrobial finish can be found&...
The comm board. Part number:  46928941 
The 442S datasheet can be found here.
Where can I find a parts listing for AD series Locks? (Includes AD-400, AD-300, AD-250, AD-200)Download link for:  AD Series Service Manual
Where can I find a parts listing for CO series Locks? (Includes CO-100, CO-200, CO-220, CO-250)Download link for:  CO Series Service Manual
A Gateway in FDR mode has a solid RED status LED on the top cover. (After the amber status LED during boot up) This solid RED status LED for FDR mode is the as shipped from the factory mode.A Gatew...
The NDE Technical Application note on "Safe Mode" reset is here.The “Safe Mode” reset per the NDE instruction guide is a last resort to recover a firmware corrupted NDE by loading a factory in...
The BE467/FE410 supports the following credential types:Smart credentialsMIFARE Classic 2.5Kbit, 8Kbit, 32KbitMIFARE DESFire EV1 16Kbit, 32Kbit, 64KbitMulti-tech125KHz prox/MIFARE Classic 8Kbit, 32...
The BE467/FE410 does not support prox-only credentials.
BE467/FE410 Construction credentials:Must be an 8Kbit MIFARE Classic Keyfob (Schlage Model Number 9651)All construction credentials to be used on a particular lock must have the same facility code
Construction (9651) credentials can be enrolled and used as normal credentials
The BE467 is in Construction Capture Ready State when:It has had Construction credentials enrolled (Construction State), ANDThe deadbolt is retracted 
Typical read ranges are:1/4" to 1/2" for key fobs3/4" to 1" for cards
In order to utilize both device types, two separate access control systems are needed; e.g., Schlage Express with an iButton reader for BE367 and ENGAGE with an MT20W reader for BE467.
In a Basic Mode (ENGAGE-only) installation, the total number of BE467 and/or FE410 units was increased to 500 with ENGAGE 6.0 in early 2018.
In an Advanced Mode installation using a third-party EAC, the maximum number of BE467 and/or FE410 units is defined by the EAC system limitations
Under normal use, the battery can be expected to last for 1.5 to 2 years.
In Basic Mode (using ENGAGE only), Auto-Unlocks and Holidays are not supported.
In Advanced Mode (using a third-party EAC), Auto-Unlocks and Holidays may be supported, depending on the capabilities of the EAC.
In the Basic Mode (using ENGAGE only) a maximum of 5000 users can be enrolled.
In the Advanced Mode (using a third-party EAC, the maximum number of users is defined by the EAC.
The ENGAGE Mobile App DOES now currently support the Android Operating System.(Older Android OS version devices may not support the Engage App installation or all current features)Check for the Eng...
In Basic Mode (using the ENGAGE App) up to 2000 audit entries can be logged.
In Advanced Mode (using a third-party EAC), the maximum number of audits is defined by the EAC system.
The BE467 deadbolt and FE410 interconnected lock are not compatible with Schlage Express or the iButton-based Schlage Vendor Access Management system.
In Basic Mode (using ENGAGE apps only), access schedules cannot be assigned; all valid users have 24/7 access.
In Advanced Mode (using a third-party EAC system), access schedules may be possible, depending on the capabilities of the EAC system.
No, the latch can't be retracted because the Chexit solenoid is holding the latch in place.Since the cam is directly connected to the latch, it cannot be rotated.If an AD or CO were used, and the l...
Connect the Stratis USB cable to the CO lockFrom the StratIS tablet’s Door Operations menu select the option for 'Connect to CO/CT Lock'. From CO/CT Lock menu, select 'Set Coupling Pass' menu ...
Battery Jump Procedure: The emergency battery jump start can be used to unlock the door if the batteries are dead.  WARNING: The lock will remain unlocked until you change the battery and relo...
1. Disconnect the batteries for at least ten (10) seconds. 2. Reconnect the batteries. 3. Wait for the lock to beep and flash three (3) times. 4. Within ten (10) seconds, rotate the interior thu...
Price Books are not available for public viewing. Please contact your local sales representative or distributor for price request.
 This part is obsolete from Von Duprin.Schlage would be the only possible option for finding a  replacement at this time. Please contact Schlage product support to review the specif...
Because of the secure features, CTE only operates with a Schlage MT11-485 or MT15-485 wall reader.The CTE is only sold as a KIT which includes the choice of MT11-485, narrow mullion, or MT15-485, s...
To test and confirm the operations of the CTE and RS-485 reader, try the following steps.CTE to MT-485 reader connection is only four wires. Power, Ground, A and B and polarity for power and A &...
The CTE can be powered with POE, POE+,  +12 volt DC line input or +24 volt DC line input The CTE has power indicator LEDs that show which power is being applied. The CTE will consume 200 ...
The CTE has mode indicator LEDs that show what mode the CTE is in, FDR mode, Construction Mode, or Commissioned mode.To FDR the CTE, remove the cover1) Push and hold down the CTE FDR button for fiv...
Installing the CTE inside a metal box, or power supply box, cannot be recommend.The CTE Wi-Fi feature will not work when CTE is inside a metal box. There will be no nightly updates.The CTE Bluetoot...
This is the LINK to the Schlage CTE Product Page, https://us.allegion.com/en/home/products/categories/electronic-locks/schlage-cte.html  
Make sure the Gateway and CTE are within 30 feet of each other, with no metal obstructions, for good Bluetooth signal.CTE LINKING Steps.1) Make sure the CTE is already commissioned to the same site...
To Enter CTE construction mode, the CTE must be powered, the MT11-485/MT15-485 reader opeartional, and the CTE in FDR mode.  Check the CTE power LED, the reader RS-485 LEDs for both blinking e...
CTE Must be in FDR mode for commissioning. Check the CTE mode LED to confirm FDR mode.With the ENGAGE Mobile APP, open the ENGAGE site and from the CONNECT screen go to ADD (+) in the upper right c...
The 5500 is an earlier version of the 4200.  The 5500 had to be redesigned resulting in the 4200. 
When discussing how ENGAGE™ devices use Wi-Fi, provide this technical information paper to customer site IT departments. This note should answer IT department questions when scoping ENGAGE product ...
To DE-LINK the BE467 & FE410 (break the persistent BLE LINK) present a smart card to the reader, and and teh reader beep quickly cycle the Deadbolt switch five times. The Control Lock (BE4...
 1. The CTE Real Time Clock (RTC) will stay accurate for 3 days to 10 days depending on temperature. (You get longer RTC hold-up in cold temperatures) Expect almost seven days f...
- Dummy Trim is available for both CO Series and AD Series products.  Customer must specify, lever style, finish and cylinder type when ordering- Dummy trim is provided with the same spring ca...
The WPR-400 battery voltage can be verified at the PIM-400 using the Schlage Utility Software (SUS) and selecting the WPR-400 assigned door in the "Door Properties" screen.The WPR-400 battery volta...