Solution ID



The Benchmark 9100 series and Falcon 8200 Series operator will allow the door to slam if:

  1. The motor is not connected (plugged into) the controller as the closing speed is controlled by a circuit on the controller. The motor has to be connected to the control for this circuit to function, so make sure connector from motor is plugged into controller.
  2. The closing speed (brake circuit) on the controller has failed, and the controller needs to be replaced.