We first have to make sure you have mobile credential enabled locks.
The lock models should be: NDEB, LEB, CTE with MTB11 or MTB15 readers and Control 2.0 (BE467 and FE410)
Make sur...
Issue:
“Credential Error” when trying to use Schlage Mobile Credential on iOS or Android.
Resolution:
Follow this guide to resolve issues with Schlage Mobile Credential errors:
...
The NoTour function only allows writing to 11 sectors on the fob. Each lock added to a user uses 1 sector. Once those 11 sectors are full, No Tour is not available.
You can ...
Out of the Box, or after a Factory Default Reset, all AD locks can be used in a "Construction Mode".
At launch ...
The AD-Series locks would accept the first card credentia...
Update your device firmware to the latest version to fix this early design / feature update