Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
warranty for nd locks
”
RELATED FAQS
Question
Answer
What parts are modified when ordering an ND extended lock?
Resolution:
Only the chassis components are modified for thicker door applications, the lever and spindle assemblies remain intact. The following parts may be modified depending on the function of the lock ...:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :
When ordering the ND lock less cylinder will it come with a tailpiece?
Resolution:
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.:
Are ND locks available in 629 or 630 finishes?
Resolution:
The AL and ND locks are not available in any stainless steel finishes. The only option is either the 626 satin chrome or 625 bright chrome.:
What other locks can the blue lever removal tool 24002693 be used with?
Resolution:
On August 15, 2012 Schlage began shipping a new, more ergonomic, lever removal tool to coincide with Phase 1 of the ND-Series improvement project. This tool can be used for Schlage ND-Series ...:
What is the standard backset for the ND locks?
Resolution:
The default backset is 2 3/4" and the latch faceplate dimensions are 1 1/8" x 2 1/4". The latch supplied is the 13-047 deadlatch and 13-048 springlatch.:
Warranty information on Allegion Commercial products.
Resolution:
See here for our Warranty Information. :
How can I tell if I have a new ND lock or the previous design?
Resolution:
ND locks shipping on or after January 30, 2017 will look very similar when assembled to their predecessor that shipped prior to that date. There are several ways to distinguish the old versus the n...:
Why is the ND lever hard to push on?
Resolution:
For ND locks shipping prior to January 30, 2017, the addition of the soft durometer spacer (SDS) on August 15, 2012 did affect the installation of the lever. Ultimately, removing th...: