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“ STEELCRAFT WARRANTY FORM ”

Resolution: CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...:

What is the minimum dimension from the edge of the door to a glass light cutout?

Resolution: Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:

Warranty information on Allegion Commercial products.

Resolution: See here for our Warranty Information. :

FastTrack program information

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...:

Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?

Resolution: The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :

Is a dead battery on the HHD covered under warranty?

Resolution: All HHD Bluebird Pideon units are out of warranty. The manufacturer no longer produces these units and there are not aftermarket sold separate parts available.:

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“ STEELCRAFT WARRANTY FORM ”

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