solenoid does not retract latch

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The EL option is not available with WS98/99 series exit devices.  
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...
If the 912L was shipped after February 28,  2011, Check the installation instructions, step 3 to be sure all parts are installed on the trim correctly, even if the trim was received in th...
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device.  Be sure this screw is installed- Exit hardware and strike must be properly mounted ...
The resistance readings for a Falcon 24 or 25 Series EL solenoid should read;Green to Yellow = Pull Coil, should measure between 1 and 2 ohms of resistance. Green to Orange = Hold Coil, s...
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...