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RELATED FAQS

Question
Answer
Causes for AA battery drain in AD-Series LOCKS Possible Cause Fix/Corrective Action 1)      One the four (or eight) AA was inserted reversed and the rese...
Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...
Dynamic Channel Switching is a feature of the Schlage AD-series wireless access point modules. Dynamic Channel Switching (DCS) increases the robustness of the wireless RF communication in a noisy r...
  Here is a Technical Note on what Dynamic Channel Switching is, what it improves, how to set-up, and frequently asked DCS questions. DCS Tech Note here  
Setting Dynamic Channel Switching   1)     Connect and couple the SUS to the PIM400 you intend to change. See the SUS User Guide for details   2)     Under “PIM Properties” and the “Edit” tab is ...
Use a multi-meter in series with the batteries to measure battery current.  Be sure your multi-meter can accurately measure very low current, in the micro-amp range. See the attached Technical Not...
Causes for AA battery drain in CO-Series LOCKS - Possible Cause Fix/Corrective Actions  One of the four AA batteries was inserted reversed and the reserved battery drains the other batteries. ...
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail orie...