levers do not spring back

RELATED FAQS

Question
Answer
Issue: One or both levers don't stay horizontal and droop down.Facts: Falcon T series locks in a high use application.Cause: Weak or broken springs within the springcage.Solution: Replacement sprin...
Falcon is reintroducing the lever return spring for the discontinued Falcon M mortise series.  Effective November 1, 2014 the lever return spring is now available for purchase with a list pric...
See Falcon MA lever assembly below: The spring mechanism (E) returns the lever to horizontal.  The parts are not sold separate, so if the lever sags, the entire lever assembly shoul...
Lever assemblies part numbers are found in the Pricebook.  Note they are handed.
Levers may sag due to an incorrectly installed springcage or an incorrect springcage.Mortise locks with a fixed (rigid) lever such as an L9080 will use a spacer on the rigid lever (outside) and a s...
These parts are no longer available.  For reference the spring part number is 4841 and the clip part number is 4326.
The old D series springcage part numbers are as follows: C303-035 - Inside Springcage C303-036 - Outside Springcage These parts are no longer available.
The blue lever tool remover, 24002693, is not shipped in every box. The existing wire spring lever removal tool will be included in every box.  
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...