User questions

Question
Answer
  • What is the Von Duprin warranty?
  • Can the 6111 electric strike be used with Falcon 25R?
  • Is there a monitor switch for the 6300 electric strike?
  • Can you power a electric strike from the 7900 control boxes?
  • Is there an electric strike that will work with the 2670 Guard X?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What type of coin cell is used in the AD / CO Lock?
  • AD-400
  • AD-200
  • AD-300
  • What hinges can an EPT be installed with?
  • Can a 450 overhead be used on a 48" wide door hung with butt hinges or offset pivots?
  • Can a 4600 operator be mounted with pivots?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • Where is factory recommendation for location of an EPT?
  • Do we have a maximum door width or height for using pivots?
  • What are the minimum door widths for a Senior Swing?
  • What mounting options are available with the 2030 Series closer?
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
  • What are the keyway types and patents?
  • What is the difference between Primus and Primus XP?
  • What is Everest 29 keyway?
  • Are there any instructions for Von Duprin device maintenance?
  • What is the part number for the Von Duprin maintenance kit?
  • Where are the part manuals for Falcon exits?
  • How can I get help for my Locknetics Products?
  • What is the part number for the dogging assembly for a 1690/1790/2390?
  • What parts do I need to add to the bottom rod of my existing Von Duprin 8827 LBR exit device?
  • Can the 1609 strike be used with Von Duprin 99 rim device?
  • What is the backset for a 98/99 rim device with a 1609 strike?
  • What electric strike can be used on a pair of doors with an L9000 lock?
  • Can the Von Duprin 5100 electric strike be used on a pair of doors?
  • What strike would be used for a 25-R for pair without mullion?
  • Can the 6111 electric strike be used with Falcon 25R?
  • What makes the devices ordered with the HH hurricane rated?
  • What strike is required when using the 2670 Guard-X on a pair of doors?
  • What strike is used for a pair of doors with a Dor O Matic Rim device x Flushbolts on inactive door?
  • Can 576A or 576B strikes be used on wood doors?
  • Can Steelcraft doors be prepped for the 98/9949 Concealed Vertical Cable Exit Device?
  • Can 5100 electric strikebe used on fire rated door?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • How do I calculate lip length?
  • What is thermal bow?
  • RU strike identification for early Corbin Russwin applications.
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?
  • Which electric strike do I use for cylindrical locks used in a single door?
  • Why won't the 5100 24v strike work on both a RH & LH door?
  • Is the Von Duprin 1609 strike fire rated for pairs of doors?
  • Door hitting the strike jamb?
  • What strike is used for in-active leaf on pair of doors with 19-R?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • What is the Falcon lock warranty?
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • Where are the part manuals for Falcon exits?
  • What would the 904H stand for on a Falcon Monarch exit device?
  • What products are available with an antimicrobial finish?
  • What is the Falcon restricted keyway process for new end users?
  • What is the 40-100 multi-tailpiece cylinder kit?
  • Does Schlage offer restricted SFIC keyways?
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • What keyway comes with the Falcon 19-KIL?
  • What is the FA3 keyway?
  • Is there a care and maintenance document for Ives and Glynn Johnson products?