User questions

Question
Answer
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • Why does the fuse blow in the power supply when arming the Von Duprin Chexit device?
  • Is a fire alarm board required for a Chexit using the PS914?
  • How many Chexit devices can be operated from the PS914 power supply?
  • What gauge wire is needed for a CX device?
  • Why does a Chexit device blink once then powers down?
  • Why is my Von Duprin Chexit device not lighting up or arming?
  • Where can I find wiring information for the Chexit?
  • Common wiring diagrams
  • How do I contact Schlage Biometrics Technical Support?
  • How do I contact Customer Care and Product Support Representatives?
  • Schlage Residential products, information and brochures?
  • Who to contact?
  • Does Allegion assist with access control?
  • Lawyer or customer requesting to speak to a legal representative of Allegion.
  • GSA information and contacts
  • How do I find information on a Master Key system or structure number?
  • Lead times, Freight policies and guidelines?
  • What is power boost on a Senior Swing or Benchmark operator?
  • POWER BOOST
  • What are ElectroMechanical Automatic Operators?
  • How do I get a Size 1 (ADA) closer to close against air pressure?
  • Why is my Senior Swing so hard to open manually?
  • Can you use a Senior Swing controller as a replacement for an obsolete Mid Swing controller?
  • How do I get service on my Astro Swing operator that isn't working properly?
  • Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • How do I couple a Hand Held Device to a PIM400
  • What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • Does Steelcraft have frame installation instructions?
  • Are window kits available for Steelcraft doors?
  • Does the Von Duprin E996L trim require the NL drive screw be installed into the device to function properly?
  • Can a door have an InPact device and glass lights?
  • What is exposed glass size?
  • What is DeZigner Trim?
  • Can the Von Duprin WS98/9927 exit device be operated as Night Latch function?
  • Does Steelcraft have frame installation instructions?
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • Can 912L be re-handed in the field?
  • How do you re-hand the 996 L trim?
  • How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
  • What are Frascio levers?
  • What cylinder is required for the 360L from Von Duprin?
  • Why is the electric E996L-FSE trim used with a Chexit CX99 exit device?
  • Why is the key locking and/or unlocking my E996L for a 9875?
  • What is AFL on fire rated LBR exit devices?
  • Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
  • Does EL conversion kit for Von Duprin exit devices contain mechanism cover plate?
  • What cylinder is required to for the Chexit device?
  • Do you have to specify less dogging on a EL 33A/35A/98/99 series devices?
  • Can a Von Duprin 996L trim be converted to E996L trim?
  • What is the part number for the CX-RX switch?
  • Does the push bar end cap come as a separate item or do you have to order the push bar kit on the 33/35A or 98/99?