User questions

Question
Answer
  • Are window kits available for Steelcraft doors?
  • What tools and pinning kits are required to service Everest 29 keys and cylinders?
  • What glass light kits are available in doors?
  • Can a door have an InPact device and glass lights?
  • Price Books
  • What is the maximum door thickness a rim cylinder can fit on?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • Do 25 series exit devices have a hurricane rating available?
  • What parts are needed to install an L lock on an 1 3/8" door?
  • I have an old PL series padlock what is the KS replacement?
  • Is the CS210 available with SFIC or FSIC?
  • What non IC cam is offered by Schlage to work in a Falcon MA lock?
  • What is the part number for the lever return spring for the MA lock?
  • What cylinder length do you use for escutcheon trim for the L series mortise lock?
  • What is the part number for T lock tailpiece used with a conventional cylinder?
  • Clip on the B500 or D200 SFIC deadbolt comes off shortly after installation.
  • What is the Falcon restricted keyway process for new end users?
  • What are High Definition door panels?
  • What options are available on the CE-Series doors?
  • How is glass cutting size figured for standard or special glass light installed?
  • Does Steelcraft offer a KD (knocked down) assembly for sidelight frames?
  • Are Graintech doors available with GrainTech on one face and standard panels on the others face?
  • What anchors are used in FEMA Tornado Resistant openings?
  • Can decorative metal panels be installed over the entire surface of fire doors?
  • Can a door have an InPact device and glass lights?
  • What glass light kits are available in doors?
  • What are the standard hinge and lock spacing for doors and frames?
  • Can a magnet, or sentronic device, be released and close the door from a button at a desk?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
  • Can you manually pull a 4040SE out of hold open?
  • Can you adjust the hold open force on a 2310ME, 4310ME or 4410ME Series closer?
  • In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
  • What would cause a 4111 HEDA to not hold open?
  • What do I need to do to make my 4041 Reg/PA a hold open arm?
  • Where does the hold open switch on the 4630 / 4640 wire into on the 1-24 single terminal strip?
  • What is a Hospital Stop?
  • What is a 45° Hospital Stop?
  • Are hospital stops approved on fire rated frames?
  • Is lead lining a GJ overhead an option or even needed when used in an X-ray room?
  • Do you sell lead lined pivots?
  • Does Ives offer a continuous hinge for lead lined doors?
  • Does the door prep need to be altered when ordering the L9000 locks lead lined?
  • How is the ND lock lead lined?
  • What makes the devices ordered with the HH hurricane rated?
  • Is the XP98/99 device hurricane rated?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • How can I cover a 86 or 161 prepped door with a 19-R?
  • What is the Multi Point LM9300 Series?
  • Are intumescent seals or gaskets required on fire rated steel doors?
  • Are astragals required on fire doors?
  • Is a 20 minute label door a real fire door?
  • What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
  • What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
  • What is the largest diameter hole that Steelcraft can provide for viewer preps?
  • Which strike do you use with an XP98/99 device?
  • How do I assemble my ND75 / ND95 lock chassis?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • ND keycam part numbers.
  • What cylinder and cam is used with the 650 series keyswitch?
  • LEAD LINED FRAME
  • Lead times, Freight policies and guidelines?
  • On a HandPunch when the "Time and Attendance" mode is activated, how do you perform a "Department Code" Function?
  • How do I contact Customer Service and Technical Product Support Representatives?
  • Will the new concealed vertical cable system work with any door height?
  • Where is the cross reference list for PS800 to PS900 series power supplies?
  • What is the part number to order an L lock with lead lining?
  • How is the ND lock lead lined?
  • How do I identify the old Falcon T lock chassis versus the new T lock chassis?