User questions

Question
Answer
  • What is the part number for the former F588 from Monarch?
  • What is the part number for the EAK PCB only for Monarch Falcon devices?
  • Can the Falcon Monarch 18-R-EO exit device be converted to the 18-R-L device in the field?
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • Can the Falcon Monarch 718C or 718NL trim be used with the 25-C exit device?
  • Can the Von Duprin RX Switch be installed on an existing Falcon Monarch 19?
  • Does Schlage offer a rabbetted latch and strike kit?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • What Schlage cam will operate Sargent locks?
  • What cam to use for a modular cylinder in Sargent mortise lock?
  • What is the part number for the dogged cam used in modular cylinders?
  • Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?
  • What mortise cylinder cam do I use on a Falcon MA lock?
  • Can the modular cams be used on the older cylinders?
  • What mortise cylinder cam is needed for KR4023?
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • Order Status
  • Price Books and pricing information
  • Lead times, Freight policies and guidelines?
  • FastTrack program information
  • Order Forms
  • What options are available to add frame reinforcement for surface closer?
  • Are the mounting tabs for the EPT-2 and the EPT-10 available?
  • INTERLOCKING TAB
  • How do I program my device?
  • What is the difference between Night Latch (NL) and Class Room function?
  • Can an 18-R-L be converted to L-NL function in the field?
  • On which closer is the fusible link arm available?
  • Does the Von Duprin E996L trim require the NL drive screw be installed into the device to function properly?
  • What is a lock function?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Can the credential reader be changed on a CO-Series lockset?
  • Is the ND lock available to accept Sargent, Corbin Russwin, Yale or Medeco cores or cylinders?
  • How do you order the ND series lock with a small format core?
  • What parts are modified when ordering an ND extended lock?
  • What backsets are available on Schlage and Falcon locks?
  • Is there a latch spacer or reinforcement for the ND lock?
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the part number for the ND solenoid?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • How to convert a ND series lock cylinder format from PD to BD?
  • What type of switch is used for the RX and latch monitoring options for the ND and L locks?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • AD changing Function in the field
  • What is part number for the emergency key for privacy function locks?
  • What is a lock function?
  • What is the Lock Modes/States for Apartment Function?
  • Privacy function
  • Does Von Duprin offer replacement QEL motors?
  • How do I identify the new QEL motor launched in 2012?
  • Does Von Duprin offer replacement QEL motors?
  • What Von Duprin solenoid crosses over to the old solenoid part number 971687?
  • How do I replace an E996L solenoid?
  • How to replace solenoid 991342?
  • Can you replace just the solenoid in the 4040SE, 4040SEH, 3130SE, 2310ME, 4310ME?
  • I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
  • How are Butt Hinges located?
  • Price Books