User questions

Question
Answer
  • What drains the AA batteries on an AD-Series lock?
  • Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
  • What is the low battery threshold for the AD and CO Locks?
  • Is the power to the Von Duprin potted module polarized?
  • Why do you need the potted circuit breaker for the Von Duprin EL device?
  • How to test the potted circuit breaker and potted module.
  • Why is the EL wiring adaptor now required when using the new PS900 power supplies?
  • Why would an EL1690 retract the rods but not hold them?.
  • Why will my EL 1490 fire my latches but not hold?
  • Where can I download the latest version for the Schlage Utility Software?
  • Schlage Residential products, information and brochures?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • DOOR ACCESSORIES
  • How do you reset a biometric F-Series handreader with dip switch settings?
  • Will a new RF "programmable" transmitter work with an older RF receiver that has "dip switches"?
  • How to adjust First, Delay, and Retry in a PIM400 & AD400?
  • How do you get the digital read out to light up on the Senior Swing Control Box?
  • How do you determine if a biometric F-Series handreader has an F1 style or an F3 style main board?
  • How do I upgrade the RAM on the F1-style main board of a biometric F-Series HandKey?
  • How do I know which memory upgrade I need for my F-Series hand reader?
  • How do you program the 8310-865 RF receiver?
  • What are the wiring details for the Schlage L9000 mortise RX switch?
  • What mortise cylinder cam do I use on a Falcon MA lock?
  • What non IC cam is offered by Schlage to work in a Falcon MA lock?
  • Is there a cam for a Schlage IC cylinder to operate a Falcon MA lock?
  • What is the difference between the Falcon M and MA series mortise locks?
  • What is the Falcon cam designation for use on 25 series trims?
  • Are the M and MA locks compatible?
  • Will the Von Duprin 6210 electric strike operate with the MA series locks?
  • What are the dimensions of the MA Series escutcheon?
  • Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?
  • What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
  • What is needed to keep the EL device retracted all day?
  • What is the power output of a 4600 operator?
  • Does EL conversion kit for Von Duprin exit devices contain mechanism cover plate?
  • How do I add mechanical dogging to my Von Duprin EL device?
  • What is the part number for the HD EL conversion kit for Von Duprin devices?
  • What power supply is need for Falcon EL devices?
  • Is there a Von Duprin conversion kit to change mechanical to electric latch retraction EL in the field?
  • Why do you need the potted circuit breaker for the Von Duprin EL device?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • What power supply is needed for EL devices?
  • What would cause an EL device to pull and release?
  • Can Von Duprin QEL/EL and CX be in the same device?
  • What is the best way to test the Von Duprin EL solenoid?
  • Can the Von Duprin EL option be added to any existing 98/99 device?
  • Can a Von Duprin EL device be converted back to mechanical?
  • Where can I find wiring information for the Chexit?
  • Can we run both mag locks and EL devices from the PS 914?
  • Can the EL solenoid be replaced in the former Monarch 17/18 devices?
  • What would cause an EL exit device to pull and release repeatedly?
  • Can the ND80 / ND12 / ND96 be converted from EL to EU or EU to EL?
  • Are the Falcon EL solenoids rated for continuous duty?
  • Is the PS 914-2RS required for EL operation?
  • Can you have an EL device and a SS device on the same device?
  • Is the EL wiring adapter needed for QEL?
  • What is the power supply needed for the Dor-O-Matic EL devices?
  • How is the EL exit device wired up to the 900-2RS?
  • What could cause the fuse to blow in a PS873 power supply?
  • Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?
  • Will the 871-2Q operate the Von Duprin EL device?
  • What gauge wire is needed for a CX device?
  • What is (SD) Special Dogging?
  • Why is the EL wiring adaptor now required when using the new PS900 power supplies?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Is the Von Duprin EL option available on Von Duprin XP98 or XP99 exit devices?
  • What power supply is required for two EL devices and one LCN auto operator?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • What is the difference between Von Duprin EL and E functions?
  • Is there a wiring diagram for EL and Von Duprin PS914-2RS power supply?
  • Can you put an EL on a Von Duprin 22 device?
  • Is a Von Duprin or Falcon EL device available in 12V?
  • Is the the PS914 EL wiring adapter needed for Von Duprin Chexit device?
  • Are the Von Duprin EL and the HD-EL solenoids the same?
  • How is the Von Duprin LX kit different than the EL - LX kit?
  • Is Von Duprin's EL device rated for continuous duty?
  • Can the CD and EL options be provided on the same 98 /99 rim or vertical rod exit device?
  • Can I convert an L9000 electrified lock to fail safe or fail secure?
  • Does the 4600 Series (4630 4640) operator have a built in relay?
  • How is a ELR or panic device wired to a Senior Swing?
  • Is the power to the Von Duprin potted module polarized?
  • What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
  • Can an existing 1990 be changed to an EL1490 and use the existing rods?
  • Does Schlage have a 3 3/4" backset for the ND electrified locks?
  • Will the PS861 power an EL99?
  • What is the purpose of the 900-2RS board?
  • Does the QEL device come with the EL wiring assembly?
  • Will the 900-2Q option board operate an EL device?
  • What is the difference between ED and EL for Doromatic devices?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • Is there an EL conversion kit for the Falcon 2390 exit device?
  • Does the wire size of an EPT affect the operation of an EL device?
  • Do you have to specify less dogging on a EL 33A/35A/98/99 series devices?
  • Can you cut the EL conversion kit - 3' base plate to fit a 30" 9947 device?
  • Does the Inpact EL94/95 have the same solenoid as the EL devices?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • Has the Monarch 19 ever had electric latch retraction?
  • Is there a conversion kit to add Electronic Dogging (ED) or Electric Latch Retraction (EL) to a 1690 or 1790 in the field?
  • How to wire 873-4TD to have 1 input trigger 2 EL devices?
  • Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
  • How do you set up Windows' "Hyper Terminal" for console port troubleshooting on a biometric GT-400?
  • 692 Smart Bar trouble shooting
  • How many times can an EL device be operated when using a PS914-2RS with battery backup?
  • Why is my latch not retracting when I depress the push pad on an XP98/99 device?
  • CX will not arm. Red light on solid waits 10 sec, light goes out and cycle repeats
  • What Von Duprin solenoid crosses over to the old solenoid part number 971687?
  • Why would the horn sound when the solenoid tries to engage on a Von Duprin Chexit device?
  • Can the 8200 power an EL panic device?
  • How far down can an exit device be cut down in the field?
  • How do you test a Falcon 24 or 25 Series EL solenoid?
  • How far can a 4ft EL 99R device be cut down to?
  • Does the PS914-2RS x EL device have time delay?
  • Would the 900-4R option board control EL devices in a PS914?
  • Can you add SD and EL to a mechanical 99 series exit device?
  • Is EL an option on WS98/9927 Windstorm devices?
  • What is the part number for Doromatic EL solenoid?
  • How many EL devices can be operated from the PS 914?
  • Which electrified hinge is required or recommended for use with EL devices?
  • Can an EL device be ordered Fail Secure?
  • Can a PS872 operate EL devices?
  • Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?
  • What are the electrical requirements for the Schlage L9000 lock?
  • EL ELECTRIC LATCH RETRACTION
  • Will the PS873-2 operate the EL with new potted module?
  • Are the EL wiring harnesses still required with the new potted module?
  • Will the MPB-842 or MPB-840 power EL or QEL devices?
  • Will the EL retrofit kit work on an old style 3347?
  • Why does my lever sag on an L9000?
  • Can the 8200 Series operator power a electric strike?
  • How many thread should be showing on the solenoid plunger bushing on EL device to operate correctly?
  • Is there a template that shows where to drill the hole for E/EL/SS/RX/LX/CX wires?
  • What is the part number for the ND solenoid?
  • What is the difference between EL and EU?
  • Is dogging available w/ EL option on 24 or 25 series devices?
  • What is the part number for EL Wiring Adaptor?
  • What size wire and run is recommended when using a PS914-2RS?
  • What is a 62A shoe used for?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • What different types of door coordinators are available?
  • What are Overhead Concealed door closer?
  • What LCN closer is used for double acting door?
  • Can the bar style coordinators be used with swing clear hinges?
  • What is an astragal?
  • What is the 4310HSA/4410HSA series closer?
  • What is the minimum door opening width for mounting the 4640 or 4630 on a double door?
  • What is the maximum size of a ITS/WHI fire rated three (3) sided frame?
  • Can a filler or cover plate be used to blank out a EPT prep on a fire rated frame?
  • Are astragals required on fire doors?
  • Why are frames grouted?
  • What is the maximum glass light size available on a 20 minute sidelight frame?
  • Can an additional jamb anchor be used as a base anchor on fire rated frames?
  • What frame profile variations are available on fire rated transom sidelights and window?
  • Can fire rated double egress frames have side lights or transoms?
  • How many P & D (Pierce and Dimple) holes are in a frame?
  • Are FM fire rated door and frame products available?
  • What is ASTM E-119?
  • What fire ratings are available on DW-Series Borrowed Lights?
  • Are Steelcraft doors and/or frames fire rated?
  • Are hospital stops approved on fire rated frames?
  • Are frames available without backbends?
  • Can wood doors be used with with double egress frames?
  • What is the maximum size of a UL fire rated three (3) sided frame?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • Can louvers be installed in fire rated transom frames?
  • Does wall board have to extend into the throat of a fire rated frame?
  • What is the part number for the 6210 spring and lip replacement package?
  • How do I calculate lip length?
  • What can be ordered if a no lip strike is required for the L9000?
  • Is there a flat lip option for the ND series?
  • CYL-SP
  • CYL-60
  • What is the hinge backset for 1 3/4" thick door?
  • What are the standard hinge and lock spacing for doors and frames?
  • HINGE BACKSET
  • What is the backset for a 98/99 rim device with a 1609 strike?
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?
  • Does the SL-Series door have a square edge?
  • How are Butt Hinges located?
  • What is a Cam Lift Hinge?
  • What is the standard gap between a pair of doors hung with continuous hinges?
  • What is the standard downsizing for a door leaf when using continuous hinges?
  • Are EPT preps available on the Paladin Series door?
  • Should doors be reinforced for continuous hinges?
  • What hinges can be used on tornado doors?