User questions

Question
Answer
  • What options are available on the CE-Series doors?
  • FastTrack program information
  • What size Allen wrench is used for Closer adjustment?
  • What is the price add for the ND45 time out lock?
  • Price Books and pricing information
  • Are CAD drawings available for Steelcraft?
  • Does Steelcraft have frame installation instructions?
  • Are window kits available for Steelcraft doors?
  • Can a transom frame have a removable transom bar?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • What is the standard undersize for Steelcraft transom panels?
  • TRANSOM BAR
  • Repalcement parts for Schlage Electronics 672 TouchBar and 692 SmartBar
  • If the transaction buffer size for the HP3000 is 5120 records, what is the buffer size on the HP4000?
  • The Von Duprin 98 or 99 ALK kit will not sound the horn
  • Will an ALK sound when the exterior trim is used to enter from the pull side?
  • Why would the ALK chirp?
  • Why would an exit alarm ALK go into alarm and shut off after about 10 seconds?
  • Why is the Von Duprin exit alarm ALK going into alarm on it's own?
  • What could cause the Von Duprin exit alarm ALK to turn off after one or two minutes?
  • What power supply replaces the Von Duprin 9VDC PS9 power supply?
  • Does the Von Duprin ALK require the RX switch to operate?
  • Does Von Duprin offer a water proof ALK?
  • When did we Von Duprin release the RX996L trim as a standard?
  • Can the Von Duprin RX Switch be installed on an existing Falcon Monarch 19?
  • What is the difference between Von Duprin LX and/or RX switches and the Signal Switch SS option?
  • Will Von Duprin supply the 996L, 996L-BE, 996L-NL and 996L-DT trims with an RX switch?
  • Does the Von Duprin ALK require the RX switch to operate?
  • Does a Von Duprin ALK kit come with an RX switch?
  • Why does the AD300-993 and AD400-993 require Von Duprin RX-LC switch
  • How do I contact Customer Care and Product Support Representatives?
  • How do I contact Schlage Biometrics Technical Support?
  • Von Duprin electrified mullions and handing details.
  • What is exposed glass size?
  • Order Forms
  • Who to contact?
  • What is the read range of the Schlage MT11 wall mounted reader?
  • What is the read range of the new Schlage MT11 wall mounted reader?
  • What is the warranty for Schlage commercial mechanical locks?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the Falcon lock warranty?
  • What is the procedure for re-handing the L9000 mortise lock case?
  • What is the part number for a L mortise lock spindle?
  • How do you order the L series thumbturn with the ADA option?
  • What is the wire gauge on the L9000 mortise locks?
  • How to build an L-Series chassis.
  • Lead times, Freight policies and guidelines?
  • Is the Falcon Y lock discontinued?
  • How do I contact Customer Care and Product Support Representatives?
  • Will the new concealed vertical cable system work with any door height?
  • Does the door prep need to be altered when ordering the L9000 locks lead lined?
  • What is the part number to order an L lock with lead lining?
  • How does Dynamic Channel Switching (DCS) work on the AD-Series?
  • Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?
  • How to adjust First, Delay, and Retry in a PIM400 & AD400?
  • What is the part number for the wireless communication module, radio board, COM400, with the remote antenna connection (gold jack)?