User questions

Question
Answer
  • Why should you use the LX switch with an ALK being used in Von Duprin surface vertical rod devices?
  • How do I add the Special Dogging (SD) option to a 98/9927 vertical rod device?
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • Can the CD and EL options be provided on the same 98 /99 rim or vertical rod exit device?
  • How does the Von Duprin 98/99 rim or vertical rod exit device with lever trim convert from L to L-NL function?
  • Can I order a "one piece" top rod for an 8827 for a 9' door?
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • What is the part number for the E996L rim conversion kit?
  • What is the universal L9000 lock case?
  • What is a lock function?
  • Is there an ADA thumbturn offered in the MA locks?
  • Are the D100 and D200-Series thumbturns ADA compliant?
  • Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?
  • Are Ives pulls ADA compliant?
  • What is the Von Duprin warranty?
  • What is the warranty on a power supply?
  • What would cause an EL device to pull and release?
  • What would make the PS914-2RS cycle on and off?
  • How many EL devices can be operated from the PS 914?
  • What are the wire gauge and length requirements for QEL devices?
  • Why will my EL 1490 fire my latches but not hold?
  • Why would an EL1690 retract the rods but not hold them?.
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • Is a fire alarm board required for a Chexit using the PS914?
  • Why does the fuse blow in the power supply when arming the Von Duprin Chexit device?
  • How many Chexit devices can be operated from the PS914 power supply?
  • What gauge wire is needed for a CX device?
  • Why is my Von Duprin Chexit device not lighting up or arming?
  • Why does a Chexit device blink once then powers down?
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Does the QEL retract the latch bolt and the pushpad?
  • Can I run 4 QEL devices from one PS902?
  • Will the MPB-842 or MPB-840 power EL or QEL devices?
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Does the QEL retract the latch bolt and the pushpad?
  • Can I run 4 QEL devices from one PS902?
  • Will the MPB-842 or MPB-840 power EL or QEL devices?
  • I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
  • I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
  • Explain the function for the L9485.
  • How do I change the hand of a hotel cylinder?
  • Explain the function of the L9486.
  • How do I remove an X lock from the door?
  • How to remove a double cylinder deadbolt?
  • How do you remove an L lock from the door?
  • What are the steps to remove an S lock from the door?
  • How do you remove an AL lock from a door?
  • What is a lock function?
  • How to order an extended D knob series lock?
  • How do I couple a Hand Held Device to a PIM400
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • How many door files should the Hand Held Device (HHD) be able to store at one time?
  • Where can I download the latest version for the Schlage Utility Software?
  • Why is my HHD not connecting to my AD lock?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Why can't I see the Lock Friendly name in the Hand Held Device (HHD)?