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“
will not lock an unlock
”
RELATED FAQS
Question
Answer
Why is the key locking and/or unlocking my E996L for a 9875?
Resolution:
The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:
How does Privacy Mode work with Auto-Unlocks?
Resolution:
If the lock is NOT within an Auto-Unlock period when Privacy Mode is cancelled, the lock stays secured.: