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RELATED FAQS
Question
Answer
Can I use the 10-072 strike with a L400 Series lock?
Resolution:
Only the 10-079 or 10-078 strike should be used with the L400-Series. :
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
When was the Schlage K mortise lock introduced?
Resolution:
1) General Lock was purchased by Schlage - 1973 2) General Lock moved to Security and turned into the K-lock - 1977 3) K-Lock discontinued - approximately 1984 4) L-lock introduced - approxim...:
How to submit a request for a Schlage special?
Resolution:
Process Highlights:Upon receipt the Innovation Center Product Request Form coordinator will assign an RFQ#, review, and clarify the request as neededWithin 5-working days your request will be eithe...:
Where can I find discontinued G lock templates?
Resolution:
Schlage G Series template locate here. :
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
Is the Schlage Latitude and Longitude lever available in a stainless steel finish?
Resolution:
Beginning January 2, 2013 Schlage will offer the Latitude (LAT) and Longitude (LON) levers in the 629 and 630 stainless steel finishes.:
Why does my 7500 retract the latch bolt but not re-lock the trim?
Resolution:
Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...:
Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?
Resolution:
No, Von Duprin exit alarm ALK and electric latch retraction QEL or EL are installed in the same location and can't be ordered together with the same device.:
What other locks can the blue lever removal tool 24002693 be used with?
Resolution:
On August 15, 2012 Schlage began shipping a new, more ergonomic, lever removal tool to coincide with Phase 1 of the ND-Series improvement project. This tool can be used for Schlage ND-Series ...:
How do you remove an AL lock from a door?
Resolution:
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...:
Where are hardware templates?
Resolution:
All the templates can be found at us.allegion.com Please click here :