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warranty return form
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RELATED FAQS
Question
Answer
Does LCN repair or sell rebuilt closers?
Resolution:
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...:
How to submit a request for a Schlage special?
Resolution:
Process Highlights:Upon receipt the Innovation Center Product Request Form coordinator will assign an RFQ#, review, and clarify the request as neededWithin 5-working days your request will be eithe...:
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
Resolution:
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...: