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warranty and repai communication
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RELATED FAQS
Question
Answer
Can the fluid in an LCN door closer be filled out in the field?
Resolution:
The fluid in an LCN closer must not be refilled in the field. See attached Warranty and Repair Communication :
Does LCN repair or sell rebuilt closers?
Resolution:
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...:
What products are available with an antimicrobial finish?
Resolution:
DESCRIPTION: The antimicrobial coating is specially formulated to inhibit the growth of bacteria by interrupting cell multiplication. The result is that the silver ions surround bacterial cells, ...:
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Resolution:
Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...: