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“ UNLOCKS LATCH UP ”

Resolution: Both the ND50 and ND53 will not unlock when the door is shut. The only way to pop the button is by turning the key on the outside or the lever on the inside. Occasionally custome...:

What is the difference between Night Latch (NL) and Class Room function?

Resolution: Night Latch (NL)= key retracts the latch momentarily to allow entry. When key is removed, the latch will extend and locks the door (momentary unlock). Class Room (Lock/ Unlock)= key unlocks...:

Why does my 7500 retract the latch bolt but not re-lock the trim?

Resolution: Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...:

Why would the 996L trim not lock or unlock when installed with 98 or 99EO?

Resolution: The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:

Will a key from pull side retract the Chexit device latchbolt when armed?

Resolution: CX98/9975 mortise devices will retract the latch bolt when the key is used on the pull side of the door.:

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“ UNLOCKS LATCH UP ”

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