serial number remotely

RELATED FAQS

Question
Answer
Yes, press the * (asterisk) key 10 times on the reader.  The serial number will be displayed.  A second way of locating the serial number on the reader is to visually check...
Older units with 6 digit serial numbers dating before July 2004 will require a main board change with a change in the camera.
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail orie...