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Resolution: There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...:

Reinstalling an AD-993 Tailpiece Holder Assembly

Resolution: Below is the link to the document that shows how to install the AD993 tail piece assembly: Reinstalling an AD-993 Tailpiece Holder Assembly:

What is the part number for the SFIC tail piece for a W lock?

Resolution: Q330-168 SFIC Tailpiece (throw member for levers) Q330-169 SFIC Tailpiece (throw member for knobs) :

What is the part number for T lock tailpiece used with a conventional cylinder?

Resolution: Refer to Table 1 for a list of T lock tailpieces for conventional cylinders. Table 2 shows IC tailpieces. Table 1: T lock conventional tailpieces Table 2: T lock IC tailpieces:

Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?

Resolution: The tailpiece of the rim cylinder can be inserted into the Von Duprin 98/99 rim device either vertical or horizontal.:

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“ scorpion tail peice ”

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