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“ Schlage Utility Software Update Guide ”

Resolution: Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...:

Can the low coin cell Nuisance delay be Disabled on a CO200?

Resolution: The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:

How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?

Resolution: - With the CIP NOT inserted and the Schlage Utility Software (SUS) running o Enter the Master Programming PIN or Present Loc...:

Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?

Resolution: After updating the SUS coupling password, subsequent HHD’s will need the new coupling password entered before they can update any information in the lock, once the HHD has the correct coupling pass...:

The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?

Resolution: Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:

Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?

Resolution: It is currently not possible to clone an AD-Series PIM400.:

Which AD firmware package version supports WRI400/CT5000 devices?

Resolution: SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.:

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“ Schlage Utility Software Update Guide ”

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