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Resolution: Sitemaster support is handled by Matrix Security and all inquiries are directed to them.An FAQ for Sitemaster can be found hereTheir support line is 1-800-622-4893Videos and demo downloads ava...:

Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function

Resolution: * NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :

Is on line training available for Allegion brands?

Resolution: The link for the Allegion training videos is: https://us.allegion.com/en/home/training-videos.html You can also click here to be taken to the site :