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“
Schlage Sense deadbolt will not reract completely
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RELATED FAQS
Question
Answer
How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
Resolution:
The Schlage Sense Smart Deadbolt works with Apple HomeKit. That means that remote access is available through HomePod, Apple TV (4th generation ), or iPad (iOS 10.0 or higher). Your chosen Apple ...:
What is a Grade 1 Lock?
Resolution:
Grade 1 locks are tested and certified to be in compliance with the following ANSI/BHMA Standards: Cylindrical, Bored and Preassembled Locks & Latches 8...:
Explain the holdback feature for the B250.
Resolution:
The B250 Night Latch is a single cylinder deadlocking latchbolt where the latch is retracted by a key from the outside or by the inside thumbturn. Rotating the thumbturn and activating the hol...:
What is a Grade 2 Lock?
Resolution:
Grade 2 locks are tested and certified to be in compliance with the following ANSI/BHMA Standards: Cylindrical, Bored and Preassembled Locks & Latches 400,000 Certified Cycles ANSI...:
Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
Resolution:
First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...:
Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Resolution:
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :
How to Reset a BE367 Deadbolt to Factory Settings
Resolution:
For resetting a PED500 / BE367 deadbolt back to factory status, refer to attached guide: Deadbolt Reset InstructionsProgrammable Electronic Deadbolt: RESET back to factory settings It ...:
Does Schlage offer a cam that will work with a Yale mortise lock?
Resolution:
Schlage offers a comparable cam to the Yale 2160 and it will operate any Yale lock that utilizes the Yale 2160 cam. Schlage Cams for Yale 2160 Part Number Description B520-7...:
Can the low coin cell Nuisance delay be Disabled on a CO200?
Resolution:
The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:
The key just spins on a B560R B561R or B563R deadbolt.
Resolution:
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
What is a deadbolt?
Resolution:
Deadbolt Locks (Deadlocks): a lock with a bolt which requires a deliberate action to extend and which resists end pressure in the unlocking direction when fully extended Medium, high to extra he...:
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
Resolution:
- With the CIP NOT inserted and the Schlage Utility Software (SUS) running o Enter the Master Programming PIN or Present Loc...:
DATE and TIME Facts – KC2-Deadbolt, BE-367, PED-500, PED-1000:
Resolution:
DATE and TIME Facts – KC2-Deadbolt, BE-367, PED-500, PED-1000: • The deadbolt clock circuitry directly uses the battery as its power source. If the deadbolt battery is removed, the clock can keep...:
Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
Resolution:
The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...: