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Answer
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Resolution:
Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:
How to convert a ND series lock cylinder format from PD to BD?
Resolution:
On ND locks manufactured prior to January 30, 2017, the lever, spring cage and tailpiece needed to be replaced with the SFIC lever, SFIC spring cage and the SFIC driver . N123-056 - Outside sp...:
What parts are needed to install an L lock on an 1 3/8" door?
Resolution:
The standard L9000 lock can be ordered for thin doors (1 3/8") and the appropriate parts will be shipped. The LV9000, L400, LM9000, Anti-Ligature, and N escutcheon trims a...:
Do 25 series exit devices have a hurricane rating available?
Resolution:
Order the 25 device with the "HH" prefix as described in the device options in the Price Book.: