Product Test Reports

RELATED FAQS

Question
Answer
“Cache Mode” is an AD-Series feature which, accumulates and stores valid credentials that have recently been granted access by the Access Panel or head-in system. This recently granted access histo...
The number of bits selected for "Card Bit Format" on an AD400 or AD300 must be equal too or larger than the bits on the cards in use. Setting this number correctly enables the cache mode collectio...
The AD300 and AD400 devices do not store audits during cache mode.  Audit "Date and Time" information and the saving of audit information is an Access Control Panel function, and during cache mode ...
An AD400 granting credentials access in “cache mode” will blink the Schlage with the normal green LED, followed by a brief red Schlage LED flash, indicating no RF communication and access was grant...
The AD lock  battery pack type can be changed following this procedure:1. Disconnect the existing battery pack2. Depress and hold the SCHLAGE button for a few seconds to drain off any residual...
ALWAYS put the PIM400 in LINK mode first. On a PIM400-TD2 press the LINK1 Button for door one, and LINK2 button for door 2. With a PIM400-485 you must use the SUS/HHD to select which door to LINK.  
1. To put the AD400 in LINK mode, hold down the RTE (Lever or crash bar see below) and press the # key on the key board, or present a card to the reader.            Why press the # key? Because t...
2. AD400 requires a Request To Exit (RTX) signal to link - see the user guide instructions for the linking process.  For an AD400 to enter link mode, it must see the RTX (Request To Exit) switc...
   3. Check the AA battery level, if the AA batteries are below 4.7 volts the AD400 can fail to LINK.             Install fresh batteries, with a level of 6.0 volts or better.  
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are bent a...
Coin cell replacement is not immediately registered by the AD200/250 firmware.
Performing a processor reset (pressing and releasing S1 on the Main PCB Assembly) will register the new coin cell.
Cycling lock power (i.e., disconnecting and reconnecting the "AA" battery pack) will register the new coin cell.
The coin cell part number is CR2025 - 3 volt lithium - available at most battery or electronics stores.
The American National Standards Institute (ANSI) and Builders Hardware Manufacturers Association (BHMA) have developed durability, strength and performance standards for every type of door hardware...