operator does not hold open door

RELATED FAQS

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First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...
Chexit devices are NOT electric latch retraction.  In order for Chexit device to operate with an auto operator you will need to add a rim electric strike on a single door or a pair o...
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...
The Falcon 8200 series operator has a circuit that shuts down the operator when a resistance of 15 lbs. occurs, so the operator will not be damaged.
 Pneumatic Automatic Operators are used in areas where electrically operated devices are not convenient or permitted.  Consists of a modified, heavy-duty door closer for manual oper...
The 4600 operator is designed to meet the ANSI Code 156.19 that limits the opening force to a 15 lbs.  By code and design, the operator must stop opening the door when an obstruction or resistance ...
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the controller a 1/...
To adjust the hold open time on a 4600 (4630/4640) operator: Press the "MODE" button on the control box 1 time to get into programming mode. The "YELLOW" mode indicator LED next to "HOLD OPEN TI...
The ES Filter started to ship with these units (Senior Swing/Benchmark/Falcon) on 4/22/2013.  The ES Filter kit will help eliminate line noise from an Electric Strike if used. 
On the Senior Swing, if you have line noise from a strike the unit will go into an Error Code on the Control Box (Er14) and will not operate.  Adding the ES Filter, which is a diode, will eliminate...
On the Benchmark and Falcon, if there is line noise from a strike then the unit will lose it's hold open time.  Adding the ES Filter, which is a diode, will resolve this issue and the unit will hol...