open contact on Chexit

RELATED FAQS

Question
Answer
Using the key from the pull side of the door does not retract the latch bolt on a rim or vertical rod chexit device.
CX98/9975 mortise devices will retract the latch bolt when the key is used on the pull side of the door.
If the Chexit device shipped prior to 8-24-2015  is not adjusted correctly ( Check vertical rod or Mortise finger) without using the door position switch and nuisance delay is&n...
 
Followings could cause the Chexit device to go into alarm after the rearm time: Chexit devices shipped after 8-24-2015 with motor driven: Module DPS LED is ON DPS switch contact is open: Close t...
Chexit devices shipped prior to 8-24-2015 with solenoid driven: Chexit device has a RX switch with a connector that needs to be connected to the Chexit module otherwise the alarm will sound af...
Chexit devices shipped with motor after 8-24-2015. 1. When Chexit device is set for more than zero second rearm time (factory setting is 10 second rearm time) and device goes into alarm immediatel...
Chexit devices shipped with solenoid prior to 8-24-2015. 1.  When Chexit device  is set for more than zero second rearm time (factory setting is 10 second rearm time) and device goes...
Most common issue listed below: Chexit devices shipped after 8-24-2015 with motor driven. The Green wire is not shoeted to the Red wire if no Access Control system is used.If Access Control is us...
 Chexit devices shipped prior to 8-24-2015 with solenoid driven. The GREEN wire is not shorted to the WHITE if no Access Control system is used.If Access Control system is used,...
A Chexit device could arm when the door is open but door may not close to secure the door unless a Door Position Switch (DPS) is connected to the device then the device goes into alarm after rearm ...
To get a dry contact signal from a Chexit device to monitor the alarm, use the blue and brown wires (do not connect the blue to the red)  of the harness connector cable tha...
Chexit devices are NOT electric latch retraction.  In order for Chexit device to operate with an auto operator you will need to add a rim electric strike on a single door or a pair o...