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New AL warranty
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RELATED FAQS
Question
Answer
New FSIC driver info for the AL locks.
Resolution:
The new AL FSIC driver part number is A700-052. This driver snaps onto the back of the core similar to the ND, as opposed to it being assembled into the lock chassis with a retaining ring. Th...:
Is a dead battery on the HHD covered under warranty?
Resolution:
All HHD Bluebird Pideon units are out of warranty. The manufacturer no longer produces these units and there are not aftermarket sold separate parts available.:
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
Resolution:
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
Why can't a new spring cage or driver be installed on an older AL lock?
Resolution:
In 2002 the Schlage AL-Series underwent a design change that affected the spring cage, driver, and plastic insert. Spring cage and driver replacements for AL locks manufactured before this design ...: