my door is not locking

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Hinge Spacing: All 4 1/2" and 5" butt hinge spacing 1. Opening heights 3'0" through 4'11 15/16" (one pair butt hinges) from under head CL 9 3/4" (top of door 9 5/8") from bottom of frame ...
Hinge Backset: On the frame = 5/16" On the door = 1/4"
Lock Spacing: All standard bored locks ANSI 115.2 (161, 61L type), for mortise lock ANSI 115.1 (86 type) all locations must be altered 3/8" lower, and standard strike (ASA type). 1. Opening ...
When CX99L-BE is not armed with key cylinder on the device or shunted by card reader, the exterior 996LBE lever trim will release.
MultiPoint locks are three-point locking systems that secure the door at three points – top, bottom, and traditional center latch location. Operating just like traditional locks, MultiPoint locks a...
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed to r...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
Changes to the Falcon W501 latch offering were made on 2/13/2012.   Prior to 2/13/2012: The W501 entry lock was supplied with a restoring latch which causes the button to pop and unlock...