Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

“ lever will not turn ”

RELATED FAQS

Resolution: TL:

Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?

Resolution: When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:

Outside lever on the T and RU 571's won't unlock after egress.

Resolution: Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely. :

Why does the ND40 stay locked after egress?

Resolution: There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:

Why does the Schlage button light up “Green” when I open the door?

Resolution: When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...: