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“ keypad no sound ”

Resolution: The Schlage MTMS15 and MTMSK15 readers are multi-technology readers designed to work across many different types of systems. Since there are many different magstripe clock/data formats, t...:

The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?

Resolution: Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:

What would cause the Von Duprin delay egress Chexit device not to provide delay egress?

Resolution: For Solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the following could cause the device not to provide delay egress:Measure the voltage between green and orange wires o...:

The Von Duprin 98 or 99 ALK kit will not sound the horn

Resolution: Followings are the reason for 98/99 exit alarm ALK not sound when push bar is activated. Make sure key switch on exit alarm ALK is turned on, wait for 20 seconds before you activating the pushba...:

What would cause my Chexit to go into a weak alarm 10 seconds after arming it?

Resolution: The following could cause the Chexit device shipped prior to 8-24-2015 with solenoid driven to go into weak alarm with solid LED light: Wrong power supply- Chexit device requires a...:

What is an STC rating?

Resolution: STC stands for Sound Transmission Class. An STC (Sound Transmission Class) is a single number rating system derived from measured values of sound transmission loss in accordance with ASTM E90...:

Why does the lock beeper on the AD-200 not sound when the Schlage button is pressed?

Resolution: Check that the batteries are inserted into the battery holder in the correct polarity orientation.:

Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?

Resolution: A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:

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