is there QEL troubleshooting

RELATED FAQS

Question
Answer
The EL wiring adapter is not needed for QEL devices.
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...
The old MPB842 power supply will power up to two EL electric panic bars but will not power the QEL devices.  A defective potted module inside the electric panic bar or defective power supply coul...
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.
The part will be configured as CONVERT.XXXX part numbers. The customer need to specify the following criteria. Required:   Series 94 or 95, Fire or Panic , 3 feet/4feet or 2 feet 6 inches/2 feet...
You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.
The Von Duprin EL33A/35A/98/99 devices can be converted to the QEL devices by getting correct sized QEL conversion kit and a 900-2Q option board for the PS914 power supply. 3' Conversion Kit #05...
Followings are the list of the electric latch retraction EL/HDEL (hex dogging), QEL (quiet) kits: 114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit...
Calibration is an internal process of the QEL device when energized the 1st time.  The solenoid will pull and drop 3 times on a standard calibration.  Calibration can be forced by pr...
See below for QEL device requirements: QEL devices shipped prior to 7/23/12 must have the 2Q option board for the communication link between the power supply and the exit device. &nb...
The Von Duprin PS902 power supply will operate the QEL device as long as you also use the 900-2Q board for devices shipped prior to September of 2012.  After July of 2012, the 900-2RS boa...
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board.
Von Duprin Exit Devices (33A/35A, 98/99, etc) are handled on a case by case basis regarding their ability to handle salt and chemical environments. Our powder coated finishes US28 (Anodized Alum...
The QEL exit devices that were shipped prior to August, 2012 will only communicate to the PS873 with 871-2Q option board or PS900 series with 900-2Q option board. If you...
Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...
Use #18 gauge wire up to 200 feet maximum distance from PS900 x 900-2Q power supply to the QEL exit device. The new QEL+ no longer requires the 900-2Q board but still needs a different option board...
SD option is available and is also standard with Von Duprin 98/99 rim and vertical rod exit devices but not available with mortise device.
The standard Von Duprin PS873 power supply was replaced by the PS914 power supply.
NOTE: The newer PS900 option cards can NOT be used in the PS873 power supplies. The PS873 option cards also can NOT be used in the newer PS900 series power supplies.
Attached tables are power supply cross reference, power supply option board and power supply option board compatibility. PS900-Model PS900-Summary Legacy Supply (PS873) PS902 &...
PS900- Model PS900-Summary Legacy supply (PS873) 900-2RS 2 zone control with sequencing 871-2 board 900-2Q 2 zone control for QEL 2Q board 900-4R 4 relay control, no timin...
Option Board Von Duprin PS914 Schlage PS902, PS904, PS906 900-2RS Yes No 900-2Q Yes Yes 900-4R Yes Yes 900-4RL Yes Yes 900-8F Yes Yes 900-8P Yes Yes 900-B...
If a vertical rod device, verify the vertical rods are adjusted properly and there is not a bind at the strikes.  Make sure the push bar is not binding at the pushbar guides or any other ...
The Von Duprin PS914-2RS retracts the EL or QEL device approximately 200 times with five second hold time after each pull.
No, you can only add one 900-2Q option board to the PS902 power supply and 900-2Q only can support two QEL devices.
You can use the new QEL+ device with 900-2Q option board.
The standard Von Duprin PS873 power supply was replaced by the PS914 power supply.
NOTE: The newer PS900 option cards can NOT be used in the PS873 power supplies. The PS873 option cards also can NOT be used in the newer PS900 series power supplies.
Attached tables are power supply cross reference, power supply option board and power supply option board compatibility. PS900-Model PS900-Summary Legacy Supply (PS873) PS902 &...
PS900- Model PS900-Summary Legacy supply (PS873) 900-2RS 2 zone control with sequencing 871-2 board 900-2Q 2 zone control for QEL 2Q board 900-4R 4 relay control, no timin...
Option Board Von Duprin PS914 Schlage PS902, PS904, PS906 900-2RS Yes No 900-2Q Yes Yes 900-4R Yes Yes 900-4RL Yes Yes 900-8F Yes Yes 900-8P Yes Yes 900-B...
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire rated QEL33A/35A/98/99 electric exit devices that were shipped after De...
Applies only to Von Duprin QEL exit devices shipped after December 11th, 2014.1.0 amp inrush and a 0.14 amp holding current.
Product Ordered after 7/10/2012 - Product identified by label on QEL motor You no longer need to use the 900-2Q option board (no longer available) with the PS900 power supplies to ...
Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices.  The attached ta...
The attached table shows the part numbers for LX-RX and LX-RX-LC switches field installed.
There is not enough room for both options as the dogging mechanism in a standard cylinder dogging and the electronics for the EL or QEL options are both located at the end of the base plate. For 9...
The new QEL motor has a label affixed to the cover, the older QEL motor has no such label.  See attached image.
The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...
You can operate the QEL+ devices with PS873-2 power supply.
The QEL conversion kit (3' or 4') and the RX switch kit (050251-00) can convert the 9927 to QEL-RX9927 device.
Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor. The ELK Wiring Adaptor (900ELK) was used only when using the PS914 power supply with either the 900-2RS or 900-...
Kits are available per the following criteria.    Product Bulletin Required Series 94 or 95 Fire or Panic 3FT/4FT or 2 ft 6 in / 2 ft 10 in Finish  Optional LX...
The electrified hinge can be used on QEL exit devices.
The 900-2RS is recommended to be used with EL devices but if you have a 900-2Q with PS914 power supply it can be used to operate up to two EL or one EL and one QEL devices .
Yes the Von Duprin QEL exit device retracts the latch bolt and pushpad. Pushpad and latch bolt stay retracted as long as power is applied to the QEL exit device.
The Von Duprin RXLX combination switch must be ordered together as one assembly. Existing RX or LX switch must be removed to install the combination RX LX switch. Make sure correct RX LX combinatio...
Yes, the QEL device includes a cable assembly part number 110388-00.Since 12/2014, that cable comes in a package (part 116549) with the long cable mentioned above and the small cable that plug...
You can use Windows' "Hyper Terminal" to configure console port troubleshooting, set up a serial connection, and/or set up RS232 output on a biometric GT-400:  For the COM setting, go into the C...
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...
See below for part numbers:  114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit w/Connectors 958002-00 HD-QELA Mod. Conv. Kit 040062-00 HD-QELA M...
Communication takes place between the 2Q option board and the Von Duprin QEL exit device.  If this communication does not occur then the device will not retract.  The 900-2Q board is not ...
Verify power input lines have 12 or 24 volts DC. Power up the 692, several self test beeps should occur and the internal relay will cycle then it will become silent In normal operation breaking...
  Pushing on the push  bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...
As of 1/15/2012 the 94/95 device is available with a QEL electric latch retraction option. See attached bulletin.
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail orie...
A red and green flashing LED's on a QEL indicates the device has been tampered with while power was applied, the push pad was pulled out at least three time. Wait 15 seconds and latchbolt will retr...
The push bar being pulled out three times while power is applied causes the lights to flash and the device to stop retracting.
Check to make sure there is no bind of the latch.
The 6111 electric strike can be used only on non rated openings less bottom rod with pullman top latch (use ES prefix when ordering device). Device back set will change to match the centerline of t...
Not for use in fire rated openings.
For most exit devices, please refer to the specific device series catalog for minimum door opening width the device can be cut down to fit.Be aware that some device options, frame conditions, and s...