Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
HD vs PD
”
RELATED FAQS
Question
Answer
How to convert a ND series lock cylinder format from PD to BD?
Resolution:
On ND locks manufactured prior to January 30, 2017, the lever, spring cage and tailpiece needed to be replaced with the SFIC lever, SFIC spring cage and the SFIC driver . N123-056 - Outside sp...:
Is dogging available w/ EL option on 24 or 25 series devices?
Resolution:
This option is not available as the solenoid is in the mechanism case where the dogging components would go. An HD-EL solenoid is not available, and Special Dogging(SD) is not an optio...:
How do you order the ND series lock with a small format core?
Resolution:
The letters GD, HD, BD, or BDC should be put after the lock function. EXAMPLE: ND53BD GD = Schlage SFIC core HD = Construction core BD = Less core BDC = Plastic temporary construction core:
Does EL or QEL conversion kit for Von Duprin exit devices contain mechanism cover plate?
Resolution:
The conversion kit does not contain a new mechanism case cover plate. If a cover plate is desired, you would need the Fire or Less Dogging Cover Plate for EL/QEL conversion kit and Panic cove...:
Do we offer HD-QEL?
Resolution:
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire rated QEL33A/35A/98/99 electric exit devices that were shipped after De...:
Why are the bolts larger on the 8102, 8103, 8103EZ, 8190, 9100, 9103EZ, 9190?
Resolution:
In an effort to continue providing the highest quality products and align with market demand Ives has upgraded the mounting screws provided for the majority of 8000 and 9000 series pulls.The new an...:
Are the Von Duprin EL and the HD-EL solenoids the same?
Resolution:
The solenoids are different. The current standard EL solenoid and mounting bracket is a one piece unit. The bracket is crimped into the front of the solenoid. This solenoid and plunger has no mech...: