Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
handkey not accepting hand
”
RELATED FAQS
Question
Answer
What is an E-Series HandKey?
Resolution:
The E-Series HandKey biometric product measures the size and shape of a user's hand to verify the person's identity for accessing a secured opening. The E-Series HandKey is an all-metal unit ...:
Does the ID3D HandKey and HandPunch have a red/green verification light like the F-Series?
Resolution:
Yes, the ID3D does have a red/green LED light option. It's used to indicate successful (green) or rejected (red) hand reads. The part number is GL-100 and it can only be installed in th...:
How do you find the serial number of a biometric F-Series handpunch or Handkey II?
Resolution:
Yes, press the * (asterisk) key 10 times on the reader. The serial number will be displayed. A second way of locating the serial number on the reader is to visually check...: