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fax numbers for Falcon order entry
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RELATED FAQS
Question
Answer
What is the part number for the lever return spring for the old M series mortise lock?
Resolution:
Falcon is reintroducing the lever return spring for the discontinued Falcon M mortise series. Effective November 1, 2014 the lever return spring is now available for purchase with a list pric...:
How is a bitting list obtained?
Resolution:
A purchase order must by entered through Order Entry. Part number 50-123 for Schlage and 50-123F for Falcon. Reference the structure number (preferred) or an order num...:
What is the standard Falcon cam?
Resolution:
Cams for other applications may be specified with no additional charge, see pricebook.:
How do you identify the model of a Falcon closer?
Resolution:
To determine the SC series, measure center to center on the closer body bolt hole mounting pattern and an overall description of the closer and arm. SC91 -- 6-3/8" x 3/4" -- unique arm SC93 -- 9-1...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
How does Cache mode work on AD400 and AD300 locksets?
Resolution:
An AD400 granting credentials access in “cache mode” will blink the Schlage with the normal green LED, followed by a brief red Schlage LED flash, indicating no RF communication and access was grant...:
Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
Resolution:
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...: