Falcon door closer doesnt close door completely

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To correctly answer this question, we need to know how much more force is required to get the door closed. They could try turning the Rod & Shoe over (short side of shoe towards the hinge), or they...
How to:  What are the steps to adjust a door closer?Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment.  All closers with a "Delay" feature ...
Special Rust Inhibitor (SRI) - is a pretreatment that is applied to the metal components prior to the addition of the LCN powder coat finish, standard or custom. ...
615R is not a door closer model number. It is a UL number for the Falcon SC Series closers.
Yes, the Falcon SC Series closers have a UL listing.
If the closer arm is touching the door, it is because the arm or the closer body is not templated correctly. Confirm dimensions are taken from the proper location and make corrections if needed. 
The Falcon SC71 is an exact replacement for the Norton 7500. The LCN 1460 or 4040 Series closers could be used, the mounting hole pattern is different.
14" door leaf is the narrowest with standard template.
The Fusible Link arm is available with the 4010, 4020 and 4110 series closers. They all use the same Fusible Link arm. The UL Listing number is for the Fusible Link arms is R1943. The 4010 Serie...