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Question
Answer
Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?
Resolution:
The 5 pound force requirement is in reference to the maximum force to swing the door, not the maximum force allowed to unlatch the exit device. Maximum allowed force to retract the Von D...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Is the Von Duprin 1609 strike fire rated for pairs of doors?
Resolution:
The Von Duprin 1609 cannot be used on a pair of fire rated doors. We recommend using the Von Duprin fire rated mortise exit device in lieu of the rim device such as the Von Duprin 5575-F,...:
Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?
Resolution:
The AD or CO - 993 is NOT compatible with a Von Duprin 98/99 Concealed Vertical Rod exit device on wood doors.:
Does Von Duprin offer an exit device for exterior use?
Resolution:
Most Panic devices are not designed for exterior applications. As with any mechanical device, exposure to the elements may affect the operation and life of the device and/or finish an...:
What strike do I specify with the 9975 device on a pair of 1 3/4" thick doors with a flat overlapping astragal mounting on the exterior of the active door?
Resolution:
Use the 575-2 strike with 9975 device on a pair of 1 3/4" thick doors with overlapping astragal mounting on the exterior of the active door. The strike lip has been cut off to eliminate any interfe...:
Is there anything special about 2" thick doors for the 98/9947 devices?
Resolution:
Standard 98/9947 works on 1 3/4"- 2 1/4" thick door.:
How thick of door will the standard 24/25 series device mounting package work with?
Resolution:
Standard mounting packages are only for a 1 3/4" thick door. Door thickness other than 1 3/4" need to be specified when ordering the device.:
Which strike do you use with an XP98/99 device?
Resolution:
The 1609 strike cannot be used with Von Duprin XP98/99 exit device.:
What causes the top rod case to pull away from or strip out of the face of a steel door?
Resolution:
Hardware falling off a door is caused by one or all of the following issues: Field abuse Improper internal reinforcements in the door Improper field preparation The top or bottom rod case can...:
How do you route the wires for an E996L trim through the exit device?
Resolution:
The wires run through the device out to the EPT. See step 7 on page 5 of E996L instructions.:
Are GrainTech doors available with hardware preps?
Resolution:
All hardware options (available on standard door) are available on GrainTech® doors. Available hardware are covered in the Steelcraft Price Manual. GrainTech® doors can be prepped for the Von Dupr...: