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Answer
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
What are the LCN standard finishes?
Resolution:
White Powder Coat can be ordered as a special RAL finish with a metal cover.:
Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
Resolution:
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
What is the standard Falcon cam?
Resolution:
Cams for other applications may be specified with no additional charge, see pricebook.:
Was the H lock design changed to include the B500 deadbolt?
Resolution:
As of May 23rd, 2011 the H lock utilizes the B500 bolt. If the deadbolt is being replaced for an existing lock, the linkage and housing will change as well. The new linka...: