EL DEVICE DOES NOT STAY RETRACTED INTERMITTENT PROBLEM

RELATED FAQS

Question
Answer
Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted.  During a fire alarm, the contact will open, dropping...
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...
The 900-2RS is recommended to be used with EL devices but if you have a 900-2Q with PS914 power supply it can be used to operate up to two EL or one EL and one QEL devices .
The following items may cause the exit devices top latch from being held in the retracted position. 1. The top or bottom rods are out of adjustment. 2. The top latch hold back...
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
  For Product Shipped Prior to August 2012 using the old (black) potted module: a.       0-100 ft 14 gauge wire b.      0-200 ft 12...
 
Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.