door still locked outside after turning handle

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There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed.  There was an issue with the keycam that created a bind when l...
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Check the timing first, Where can I find timing instructions for the Falcon T lock? The keyspindle assembly for the T/RU571 and the T/RU561 was re...
Replace the lock chassis as necessary for any T locks exhibiting this issue.  RU locks need to be replaced entirely. 
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The storeroom lock function is described as follows: Latch bolt operated by key from outside or by operating inside lever. Outside lever is always inoperative. The following are storeroom functi...