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“
door still locked outside after turning handle
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Question
Answer
Why does the ND40 stay locked after egress?
Resolution:
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:
What is the difference between the 996 L and the 996 L-NL trim?
Resolution:
996L trim is a standard Classroom Function lever set for the 98/99 panic devices. The 996L-NL trim is a rigid lever for the 98/99 device where the key will retract the latch on the panic device bu...:
Outside lever on the T and RU 571's won't unlock after egress.
Resolution:
Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely. :
What is the minimum rose dimension that can be used with a Steelcraft 61L lock preparation?
Resolution:
The minimum rose that can be used on the 61L (ANSI/BHMA A156.115.18) preparation is 3 7/16".Steelcraft's 61L lock prep (often referred to as the "Squashed Turtle lock prep") is designed for Bored L...:
What locks are always locked on the outside?
Resolution:
The storeroom lock function is described as follows: Latch bolt operated by key from outside or by operating inside lever. Outside lever is always inoperative. The following are storeroom functi...: