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Answer
Are Lead Lined covers needed for LCN Closers?
Resolution:
The determination was made that Lead Lined covers are no longer needed for the LCN product line, see below Marketing/EHS document. Lead Lined cover discontinuation letter :
Are window kits available for Steelcraft doors?
Resolution:
Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
What is DeZigner Trim?
Resolution:
Basic glass trim details: :
What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
Resolution:
"5, 10 and equal" Hinge Spacing: The industry terminology which usually refers to the Custom (NAAMM/HMMA) Door hinge locations. This location dictates: Top Hinge - located 5" from the underside ...:
Can Steelcraft make a 12 gage hollow metal mullion?
Resolution:
Steelcraft does not manufacture 12 gage closed section mullions. The maximum is 14 gauge. Steelcraft can provide the outer perimeter (open sections only) of a transom frame in 12 gage material. ...:
Is replacement aluminum glass light trim available?
Resolution:
Aluminum trim is not available. All of our current trim offerings are steel.:
Are GrainTech doors available with custom matched colors?
Resolution:
Yes, GrainTech® special or custom matched colors are available as long as the colors can be matched.:
Does Von Duprin's factory refurbish exit devices?
Resolution:
Von Duprin does not offer a service to refurbish exit devices at the factory.Replaceable service items for some exit device parts are available for sale.Please contact technical product suppor...: