dead bolt will not operate

RELATED FAQS

Question
Answer
Yes, several HHD's can be used with a single lock, as long as the HHD's have the same Coupling Password as the lock.
The HHD coupling password is set during the lock initialization, coupling process.
When the coupling password is changed the value is stored in the HHD and once coupled to a lock, the Coupling Password is also loaded in the lock/device memory.
The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.
All Keypad ONLY credentials with firmware versions between 2.9.2 and 2.11.0 should be updated to the latest firmware available at www.schlage,com/support.
A firmware issue with Keypad ONLY credential firmware, versions 2.9.2 through 2.11.0 and manufactured between 9-9-2010 and 1-5-2011 will exhibit poor battery life.
The Keypad ONLY credential Reader (KP) can prevent the reader from entering its low power sleep mode - with firmware versions 2.9.2 through 2.11.0
A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.
The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...
Applies to L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUOvervoltage will cause the lock to shut down for approximately 5 minutes to allow the circu...
Information on low battery threshold and nuisance delay is noted below: New firmware now has improved levels. - These are approximate values/levels which change with measurement meters and measure...
AD400/AD200/AD250 After ADFwPkg 2.17.0 - June 2011 4 Battery Holder New batteries = 6.2 VDC Low battery threshold is 4.7 VDC for SM & MT - and 3.7 VDC for MAG and PROX (USB stops working at 4...
    AD400/AD200/AD250 After ADFwPkg 2.17.0 - June 2011 8 Battery Holder New batteries = 12.4 VDC Low battery threshold is 7.2 VDC Critical battery threshold is 6.9 VDC Coin cell = new/...
CO2004 Battery Holder (ONLY) New batteries = 6.2 VDC Low battery threshold is 4.2 VDC Critical battery threshold is 3.9 VDC Coin cell = new/full is 3.0 VDC, low is 2.8 VDC
CO2504 Battery Holder (ONLY) New batteries = 6.2 VDC Low battery threshold is 4.2 VDC Critical battery threshold is 3.9 VDC Coin cell = new/full is 3.0 VDC, low is 2.8 VDC
  CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...
Procedure for the L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUThese devices have a selectable switch in the upper right corner of chassis.  Simply move the switch to ...
Procedure for the L9080EL/EU and L9082EL/EUTo modify an electrified L9000 from EU to EL or EL to EU move the link pin to the appropriate location indicated below in Figure 1.  
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed.  This fire cup is s...