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RELATED FAQS

Resolution: Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:

What is the part number for the CX-RX switch?

Resolution: For solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the RX switch is no longer available. This part was discontinued in 2019. If the older version Chexit RX s...:

When was the ME high residential and 505 finish discontinued?

Resolution: The ME trim was discontinued in 2001 and no longer available.:

Do you have a micro-switch with orange wires?

Resolution: The micro-switch with two orange wires is probably the Chexit switch assembly for devices shipped prior to 8-24-2015 with solenoid driven, part number 13-065-00. :

What options do I have if I have forgotten my HandNet for Windows login?

Resolution: In order to reset a login for HandNet for Windows, its database has to be modified by a qualified technical support representative. A user database recovery service is a billable service...:

How to test the RX switch in a Chexit device.

Resolution: Chexit devices shipped prior to 8-24-2015 with solenoid driven: If Chexit device goes into alarm with fast flashing red LED after the rearm time, the RX switch may be out of adjustment or defect...: