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“
coulping with lock
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RELATED FAQS
Question
Answer
Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
Resolution:
After updating the SUS coupling password, subsequent HHD’s will need the new coupling password entered before they can update any information in the lock, once the HHD has the correct coupling pass...:
What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
Resolution:
In order to properly couple, the interior pushbutton must be held down while tapping the SW1 (tamper switch) three times. This will enable the lock to couple to the HHD.:
Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
Resolution:
The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.:
Why did my CO Lock stop working after the Reader Module (electronics) was changed?
Resolution:
CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...: